Returns & Refund Policy

GOODVIBESUMMER Refund & Return Policy

At GOODVIBESUMMER, we’re dedicated to delivering joy through original, hand-illustrated products designed to spark creativity and bonding time. We genuinely hope you love your purchase, but if something’s not quite right, here’s how we can help.

🛑 Cancellation Policy

Changed your mind? No worries—we get it.
If you need to cancel or make changes to your order, please reach out to us within 24 hours of placing it. Once your order moves into processing, we won’t be able to make changes.
If cancelled within 24 hours, we’ll process your refund within 7 business days.

💸 60-Day Money Back Guarantee

We’re confident you’ll fall in love with your GOODVIBESUMMER product—but we understand everyone’s experience is unique.
We kindly ask you to give your purchase at least 14 days of use before deciding to return it. If you're still not satisfied, you’re covered under our 60-day money-back guarantee.

To be eligible for a return:

  • The request must be made between Day 14 and Day 60 from delivery.
  • Shipping fees (if applicable) are non-refundable.

To start a return, email us at hello@goodvibesummer.shop or fill out the form on our Contact Us page.
Be sure to include your Order Number, or the name and email used at checkout for faster service.

📦 Damaged or Defective Items

We take great care in packaging. If your item arrives damaged or has a defect, let us know within 72 hours of delivery.
Here’s how to get help:

  1. Email hello@goodvibesummer.shop
  2. Include your order number and a clear photo of the damage

We’ll evaluate your request and if eligible, send you a replacement at no cost.

Please note:

  • Dented boxes or torn packaging due to shipping are not considered product damage if the product itself is intact.

  • We do not offer replacements or refunds for items damaged through misuse, wear and tear, or accidents.

📬 Shipping & Delivery Disclaimer

Once your order leaves our hands, it’s in the care of the courier.
While we do everything we can to ensure timely delivery, delays due to customs, local carriers, or holidays are out of our control.
We are not responsible for lost, stolen, or delayed packages once shipped. Please contact the shipping provider directly for delivery issues.

🚚 Incorrect Shipping Address

Customers are responsible for entering the correct shipping information at checkout.
If you entered the wrong address, please notify us within 24 hours. If the package has already shipped, we unfortunately cannot issue a refund or resend the item.

🔄 Policy Updates

We may update this Return & Refund Policy from time to time. The version on our website at the time of your purchase will apply.
By purchasing from GOODVIBESUMMER, you agree to the terms outlined above.

For any questions, don’t hesitate to reach out to hello@goodvibesummer.shop — we’re happy to help. 💛